Below are some of our most frequently asked questions and answers.
How long has Deco been in business?
Deco started business in 1955 in Decatur, IL.
Where is Deco located?
Decatur, IL and performs all work at the same facility including engineering.
How many customers does Deco have?
Deco has tens of thousands of customers including general contractors for anchors, and fortune 100 companies.
Does Deco have overseas customers?
Yes, we have supplied our products to over 120 countries.
What does Deco do?
Deco is focused on providing heavy-duty adjustable anchors & material handling products that fit each customers unique needs.
Where do you ship from?
Our facility in Decatur, IL. We sell direct to the customer to assure you get what you need, when you need it.
What industries does Deco serve?
We have customers in just about every industry from steel mills to Department of Defense, NASA, mining equipment manufacturers, auto, pharmaceutical, just to name a few.
Does Deco accept credit cards?
Yes, we accept Visa, Mastercard and American Express.
What Warranty does Deco offer?
Deco warrants all of its products to be free from defects in workmanship and material for a period of one year from shipment. Please contact our office with any issues or to request full warranty details (217-872-6450).
I have the concrete truck scheduled and need anchors ASAP, can you help?
Yes, we oftentimes can ship anchors within a few days.
Can someone come to my facility to help figure out what I need?
Yes, we enjoy seeing our customers facilities and are more than happy to help. This is very beneficial to your company and current project(s).
Can I tour Deco and see examples?
Yes, we enjoy having customers visit, please call the office to schedule a time, 217-872-6450.
Will Deco manufacture from my drawings?
Yes, we would be happy to quote what you need.
What type of design software do you use?
The Deco engineering team utilizes various software technologies including AutoCAD, Draftsight, SolidWorks, Pro/E, Inventor.
Are Deco anchors hot dipped galvanized?
Yes, we offer anchors in several finishes HDG, plain and stainless.
Who gets wholesale anchor prices?
Every quote for anchors reflect the wholesale price. Every customer is quoted the same price including national bolt companies.
Does Deco staff licensed professional engineers?
Deco is not a licensed professional engineering firm. Any professional engineering services will be provided by an independently contracted professional engineer and/or profession engineering firm.
Does Deco handle international shipments?
Deco requires international customers to schedule pickup from our facility and provide all documentation for international transit.
We need to reduce injuries and improve ergonomics, can Deco help?
Yes, we review the issues and discuss with everyone involved including the floor workers to come up with a solution to eliminate your current issues.
What is the coolest project Deco completed?
This is a tough to narrow to just one. Here are a couple. Anchoring the space shuttle solid boosters to earth for testing after the Challenger Disaster. Engineering manipulators, custom tooling and turntables to help with fighter jet manufacturing.